Order Info

HOW LONG WILL IT TAKE AN ORDER TO REACH THE RECIPIENT?

Closing time for processing orders is noon Eastern Standard Time Monday through Thursday. Orders are shipped UPS or USPS within a few days of receipt, or by the date you request. Remember when choosing a shipping date that the date request is not the delivery date. The map below shows how long your package will be in transit from our location in Virginia. NOTE: Some small orders may ship by USPS.

SHIPPING & HANDLING CHARGES FOR EACH DELIVERY ADDRESS

(Continental USA)

Hawaii, Alaska, Military and foreign country addresses:

Please inquire for rates. These charges are subject to change.

SHIPPING NOTICE:

ACTUAL UPS RATES APPLY TO SHIPMENTS OF FOUR OR MORE BOTTLES OF MIXER.

International Shipping

Please note that due to changes that may take place in foreign countries; that we may not be able to ship to your location. At this time, we are unable to ship to the United Kingdom. Once we have received your order we check with the Post Office and check online to make sure that we are in compliance and that we are allowed to ship items. If we find out for any reason that we are unable to ship then we will contact you and let you know the reason why. If you have any questions please feel free to contact us at 1-757-787-3602 or sales@baybeyond.net.

Online Ordering - Click here to begin shopping

To browse our product line, click a department on the left side of our web page or a product category picture in the center of our homepage. To view an individual product, choose from one of the departments. You may order any item by typing in the quantity and clicking the "add to cart" button. Once in your basket, you can still change a quantity by highlighting the number and typing in your desired quantity; click the "update basket" button below your selection box or boxes to save your changes.

Continue to shop by clicking the "continue shopping" button. When you are ready to check out click "proceed to checkout," fill in billing and shipping information, then click "continue." Choose a "shipping method." Orders are shipped UPS regular ground service with some small orders shipping by USPS. If you choose an upgraded shipping service by UPS, please call to confirm. Click "continue" at the bottom of the page.

Verify order is correct and fill in any "special instructions." Please let us know how you heard about us. Fill in credit card information and click on "continue" to complete your order. You will receive an order confirmation via e-mail shortly after placing your order.

If you are experiencing problems with your online order, please contact us at 1-757-787-3602.

Telephone/Fax Orders

Call 1-757-787-3602. (FAX 1-757-787-3430). Most major credit cards and Paypal are accepted.

Mail Orders

Address to Blue Crab Bay Co., 29368 Atlantic Dr., Melfa, Va. 23410. We accept personal checks, money orders and most major credit cards. All orders must be prepaid. We are happy to enclose your personal gift cards.

Our E-mail Address: sales@baybeyond.net

Delivery

Orders are shipped UPS or USPS within a few days of receipt or by date requested. If an item is unavailable, you will be notified promptly with right of cancellation.

Guarantee

We offer products that we believe in, and we guarantee your satisfaction. Please contact us should there be an issue.

Change of Mailing or Email Address

Notify us of mailing address or email changes to continue to receive our annual postal mailing or monthly specials (email only).

Corporate and Wedding Gifts and Favors

We offer custom corporate gift development as well as small wedding favors. Email sales@baybeyond.net or call 757-787-3602 for more information.

Product Availability

We ship our products and gifts year-round. Many of our products are available in specialty food stores, upscale seafood markets and gift shops. If you would like to recommend a retailer in your area, please contact sales@baybeyond.net, our wholesale division.

Secure Server Info

When buying something on the Internet, there are three things to be sure of:

• Data you send is strongly encrypted.
• The site you're doing business with is the site you think it is.
• The site you're doing business with processes your credit card and address information in a safe and responsible manner.

Points 1 and 2 are taken care of by SSL (Secure Socket Layer), the industry standard security protocol that the Blue Crab Bay Co. site uses to communicate with secure browsers such as Internet Explorer, Google Chrome, Mozilla Firefox and Netscape. When communicating with a secure server such as ours, these browsers encrypt the information you send in a way that is extremely difficult for anyone else to decode.

Many security experts say the most important thing is what happens once the merchant receives your order. At Blue Crab Bay Co., we keep orders encrypted until we're ready to process them.