HOW LONG WILL IT TAKE MY ORDER TO REACH MY RECIPIENT?
Closing time for processing orders is noon Eastern Standard Time Monday through Friday. Orders are shipped UPS within a few days of receipt, or by the date you request. Remember when choosing a shipping date that the date request is not the delivery date. The map below shows how long your package will be in transit from our location in Virginia.
Online Ordering - Click here to begin shopping
To browse our product line, click a department on the left side of our Web page or a product category picture in the center of our homepage. To view an individual product, choose from one of the 18 departments. You may order any item by typing in the quantity and clicking the “buy” button. Once in your basket, you can still change a quantity by highlighting the number and typing in your desired quantity; click the “update basket” button below your selection box or boxes to save your changes.
Continue to shop by clicking the “continue shopping” button. When you are ready to check out click “proceed to checkout,” fill in billing and shipping information, then click “continue.” Choose a “shipping method.” Orders are shipped UPS regular ground service. If you choose an upgraded shipping service by UPS, please call to confirm. Click “continue” at the bottom of the page.
Verify order is correct and fill in any “special instructions.” Please let us know how you heard about us. Fill in credit card information and click on “continue” to complete your order.
You will receive an order confirmation via e-mail shortly after placing your order.
If you are experiencing problems with your online order, please contact us at
1-800-221-2722 ext. 0.
Telephone/Fax Orders
Call toll-free 1-800-221-2722 ext. 4 or fax (757) 787-3430. Most major credit cards are accepted.
Mail Orders
Address to Blue Crab Bay Co., 29368 Atlantic Dr., Melfa, Va. 23410. We accept personal checks, money orders and most major credit cards. All orders must be prepaid. We are happy to enclose your personal gift cards.
E-mail Address
sales@bluecrabbay.com
Delivery
Orders are shipped UPS within a few days of receipt, or by the date you request. If an item is unavailable, you will be notified promptly with right of cancellation.
Guarantee
We offer products that we believe in, and we guarantee your satisfaction.
Change of Address
Notify us if your address changes so you will continue to receive our annual mailing.
Corporate Gifts
We offer custom corporate gift development. Please call 1-800-221-2722 ext. 102 for more information.
Product Availability
We ship our products and gifts year-round. Many of our products also are available in specialty food stores and gift shops. If you are unable to locate our products near you and would like to recommend a retailer in your area, please contact us.
Secure Server Info
When buying something on the Internet, there are three things to be sure of:
- Data you send is strongly encrypted.
- The site you’re doing business with is the site you think it is.
- The site you’re doing business with processes your credit card and address information in a safe and responsible manner.
Points 1 and 2 are taken care of by SSL (Secure Socket Layer), the industry standard security protocol that the Blue Crab Bay Co. site uses to communicate with secure browsers such as Netscape and Internet Explore. When communicating with a secure server such as ours, these browsers encrypt the information you send in a way that is extremely difficult for anyone else to decode.
Many security experts say the most important thing is what happens once the merchant receives your order. At Blue Crab Bay Co., we keep orders encrypted until we’re ready to process them.
